Bilingual Claims Support Specialist (English/French)

Location: Hybrid – Toronto (3 days onsite, 2 days remote)

Schedule: Full-time, Monday to Friday

Contract: 3-month contract

Pay Rate: CAD23/hr

About the Role:

We are hiring Bilingual Claims Support Specialists (English/French) to support a high-impact claims initiative. This role requires strong attention to detail, customer service skills, and the ability to handle sensitive information with professionalism.

Key Responsibilities:

• Manage communications (phone, email, mail) and perform data entry
• Process claims, conduct quality checks, and flag discrepancies
• Support claimants with inquiries and status updates
• Handle support tickets and maintain accurate records
• Provide professional call center support with empathy
• Assist with reporting, process improvements, and special proje...