Job Description
Bilingual Case Assessment Officer (French/English)
Salary: $56,000 to $66,000 + 10% target bonus
Location: Downtown Toronto, Hybrid (2 days in office, 3 days remote after onboarding)
Vacancy: This is an existing vacancy with immediate availability.
Are you passionate about helping people and looking for a meaningful career with long-term stability?
Our client is seeking a Bilingual Case Assessment Officer to join their growing team. This is an excellent opportunity for someone who enjoys customer service, problem solving, and working in a structured, collaborative environment where fairness, integrity, and professionalism are valued every day.
As the first point of contact, you will assist consumers and organizations by assessing inquiries, determining whether complaints fall within our client's mandate, and preparing cases for investigation. Compr...