Bilingual Call Centre Agent

Brink's

📍 Toronto, ON, Canada

Full-time other-general

Job Description

About the jobAbout the Role
The Brink’s National Client Services (BNCS) team is committed to putting customers at the center of everything we do while delivering a best-in-class customer experience.

We are looking for customer-focused professionals who enjoy solving problems, providing effective solutions, and working in a fast-paced environment. If you thrive on helping others and collaborating with a team, we'd love to hear from you.

Availability Requirements
This role requires flexibility to support schedule coverage, including employee absences and vacation periods.
Required Shift Availability

+ 08:00 AM – 04:00 PM

+ 03:00 PM – 11:00 PM

+ 11:00 PM – 07:00 AM

+ Availability for both weekday and weekend coverage is required


Key Responsibilities

+ Respond to internal and external customer inquiries via phone and email

+ Provide support related to Brink’s products and services

+ Tr...
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