Bilingual Call Center Pro — Towing & Roadside Support (PST)

24 Hours Group is seeking an Office-based Call Center Agent in Veracruz, Mexico. You will handle inbound calls for towing and roadside assistance, assess situations, gather details, and coordinate with dispatch to ensure prompt service.

Strong English/Spanish, CRM familiarity, and on-site work are required. Responsibilities include providing service information, converting inquiries into requests, and updating CRM with accurate data.