Bilingual Call Center Agent — Addiction Support

Link-Worldwide in Monterrey is seeking a Bilingual Call Center Agent who will serve as a vital point of contact for individuals seeking support. This role demands empathy and strong communication skills rather than traditional sales tactics.

Responsibilities include answering inbound calls, guiding clients toward services, and maintaining records with a focus on quality and compassion. You will be part of a team dedicated to making a difference in people's lives while working in an inclusive and caring environment.