Job Description
Job Overview
A Bellman with Conrad Hotels and Resorts welcomes Guests, assists with arrival and departure procedures, offers current information to Guests as requested and escorts Guests and messages for Guests to and from guest rooms and other hotel areas.
Responsibilities- Ensure that the main entrance glass door is opened for all guests entering and leaving the main lobby
- Welcome guests on arrival and assist them during their stay
- Manage guest luggage
- Deliver luggage to guest room upon arrival and retrieve luggage from guest room upon departure in accordance with brand standards
- Assist with long‑term storage luggage and update related information accurately
- Show guests to their rooms and explain the amenities and emergency procedures
- Receive and deliver mail and messages for the hotel and guests
- Prepare the lobby information board on a daily basis
- Maintain current information on all h...