Job Description
Description
Job Overview:
This position serves residents by providing information and services. Self-motivated; outgoing; detail oriented; customer service and customer focused individual with excellent interpersonal, communication, and organizational skills including e-mailing, identifying, and organizing resources to provide personal service expected by residents.
Your Responsibilities:
- Identifies and clarifies residents’ needs and desires; answers questions; gives directions and instructions; develops inventories of services.
- Manages and screens messages.
- Helps residents establish accounts and schedules access for authorized vendors to provide services within units.
- Provides services requested by planning arrangements and reservations for dining, tours, travel, entertainment, accommodations, rentals gifts, sporting events, tr...