Job Description
Shape the future of customer loyalty with Bell as a Senior Manager, leading innovative retention strategies and key program executions. This hybrid position emphasizes enhancing customer experience through strategic initiatives.
As part of Bell, you’ll take charge as the Senior Manager of Wireline Loyalty & Retention, focusing on developing and launching high-impact programs. Your role involves managing the execution of new technology upgrades and actively working to ensure compliance with industry mandates. You'll collaborate across functions to craft effective strategies that enhance customer engagement and minimize churn.
Key Responsibilities:
• Drive strategic initiatives in Wireline Loyalty planning
• Spearhead AI-driven projects and new business initiatives
• Manage speed boost and modem upgrade rollout programs
• Lead retention initiatives targeting non-fibre customers
• Ensure compliance with evolving CRTC regulations
...
As part of Bell, you’ll take charge as the Senior Manager of Wireline Loyalty & Retention, focusing on developing and launching high-impact programs. Your role involves managing the execution of new technology upgrades and actively working to ensure compliance with industry mandates. You'll collaborate across functions to craft effective strategies that enhance customer engagement and minimize churn.
Key Responsibilities:
• Drive strategic initiatives in Wireline Loyalty planning
• Spearhead AI-driven projects and new business initiatives
• Manage speed boost and modem upgrade rollout programs
• Lead retention initiatives targeting non-fibre customers
• Ensure compliance with evolving CRTC regulations
...