Job Description
Shawnee Mission Kia is seeking a motivated and customer-focused Business Development Center (BDC) Representative to join our growing dealership team. This role is critical in driving sales by handling inbound and outbound customer communications, setting appointments, and delivering a top-tier customer experienceThe ideal candidate will have prior experience in a dealership BDC environment or a high-volume, competitive phone-based appointment setting role. This position requires strong communication skills, persistence, and the ability to thrive in a fast-paced sales setting. Handle all incoming internet, phone, and text inquiries promptly and professionally Conduct high-volume outbound calls to generate and confirm sales and service appointments Effectively communicate with prospective customers to understand needs and guide them toward scheduling dealership visits Follow up consistently with leads using...
Responsibilities