BDC Representative

Humberview Group

📍 Brampton, Ontario, Canada

Full-Time Information and Record Clerks

Job Description

Job Duties

:
  • Handling incoming calls.

  • Handle inbound/outbound calls for appointment reminders, campaigns, recalls and internet opportunities.

  • Following up on customer inquiries.

  • Handle database leads and create appointments for the Service Department.

  • Following up with past customers in the database.

  • Other duties as required.
  • What We Look For:

  • Call center experience is preferred.

  • Experience in a dealership would be considered an asset.

  • Must have excellent communication skills (good verbal skills and a clear speaking voice).

  • Prior experience in a customer service role is required.

  • Must be comfortable with computers and technology systems.

  • Strong record of customer satisfaction results.

  • Team-oriented individual.

  • Strong time management skills.

  • Must have the drive and desir...
  • Apply for this Position