Job Description
Job Overview
We are seeking a personable and professional individual to join our team as a Customer Service and Retail Associate. This role is ideal for someone with a passion for barbering, excellent communication skills, and a desire to provide exceptional client experiences. The position involves engaging with clients at the front desk, assisting with retail sales, and supporting salon operations to ensure a welcoming and efficient environment.
Duties
- Greet clients warmly upon arrival and assist with check-in procedures at the front desk
- Provide outstanding customer service by addressing client inquiries and scheduling appointments
- Assist clients with hair styling consultations and recommend suitable services or products
- Maintain cleanliness and sanitation standards throughout the salon to ensure a safe environment
- Upsell retail products to enhance client satisfaction and increase sales opportunities