Banking Solutions Advisor - Customer Experience & Digital Channels

FirstRand Bank Limited is seeking a customer-facing professional in the Eastern Cape to provide positive, needs-based banking solutions and promote self-service platforms. You will educate clients on digital channels, exceed service benchmarks, and maintain compliant records.

Ideal candidates have 1–3 years in financial services, Grade 12 or higher, and a solid understanding of FAIS/TCF. The role emphasizes ethical conduct, growth, and delivering high-quality customer experiences.