Banking Advisor: Digital Solutions & Customer Care

FirstRand Limited is seeking a Universal Advisor in Johannesburg to deliver exceptional customer service in-branch, guide clients to digital channels, and promote appropriate product solutions. You will work within a branch environment, ensuring compliant sales and service while identifying customer needs and migrating to digital platforms.

The role emphasizes FAIS/TCF compliance, maintaining accurate records, and continuous learning to meet evolving customer and business requirements in a