Job Description
Support IT operations at SMBC as a Desktop Support Associate. This role involves first-level assistance for hardware, software, and network issues while managing user onboarding and offboarding.
Join SMBC in Toronto as a Desktop Support Associate, where you will be instrumental in maintaining the Bank's IT infrastructure. This position requires a strong background in user assistance, troubleshooting technical problems, and installing hardware and software. Your ability to manage documentation and perform routine maintenance will directly impact the effectiveness of the team.
Key Responsibilities:
• Provide first-level support for users' IT issues
• Diagnose and resolve technical problems with IT equipment
• Set up and configure new hardware and software
• Perform routine system maintenance and updates
• Maintain thorough documentation and asset records
Requirements:
• Minimum five years experience in desktop sup...
Join SMBC in Toronto as a Desktop Support Associate, where you will be instrumental in maintaining the Bank's IT infrastructure. This position requires a strong background in user assistance, troubleshooting technical problems, and installing hardware and software. Your ability to manage documentation and perform routine maintenance will directly impact the effectiveness of the team.
Key Responsibilities:
• Provide first-level support for users' IT issues
• Diagnose and resolve technical problems with IT equipment
• Set up and configure new hardware and software
• Perform routine system maintenance and updates
• Maintain thorough documentation and asset records
Requirements:
• Minimum five years experience in desktop sup...