Job Description
Backup Program Coordinator
Location: Rota, Spain
Overseas Contingent I, 48% FTE
The Backup Program Coordinator (PC) reports to and works with the Assistant Director (AD) in the administration of UMGC Europe programs. It is the job of the Backup PC to ensure that quality services are provided to all current and prospective students and to be responsive to students and student issues. The Backup PC must work effectively with the AD, local military education coordinators and staff, education center personnel, faculty, administrative staff in Kaiserslautern, and the military community at large.
Essential Duties & Responsibilities
- Provide academic and administrative support services to prospects and students, and ensure quality assurance standards are met by being available, knowledgeable, courteous and responsive.
- Document all student contact through UMGC’s Customer Relations Management System and schedule appropriate follow‑up act...