Back Office Administrator | Conrad Athens The Ilisian

Confidential

📍 Zografou, Zografou, Greece

Full-time Secretaries and Administrative Assistants

Job Description

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.

As a Back Office Administrator, you will play a key role in supporting the Front Office operation by delivering exceptional guest service through all communication channels while ensuring the smooth handling of billing, financial requests, and administrative processes. Working closely with multiple hotel departments, you will contribute to creating a seamless, personalized luxury experience by maintaining the highest standards of accuracy, efficiency, and service excellence.

Responsibilities

  • Serve as the primary point of contact for guests, responding promptly and professionally to inquiries and requests via phone, email, and other communication channels.