B2B Operations & CX Leader

Exoticca, an international online travel agency, seeks a B2B Operations Manager – Customer Experience to own and scale our B2B support operations globally.
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You will lead a team of Team Leaders and agents, ensure service levels and customer satisfaction, and drive scalable processes across markets. xqbhyrx

You will design operating models, optimize resource allocation, and partner with Product, Operations, and Growth to continuously improve the end-to-end journey for Travel Advisors.