B2B Analyst Student - Sun Life

Sun Life

📍 toronto, on, Canada

Full-time Other-General

Job Description

Embrace a hands-on experience as a B2B Analyst student at Sun Life in a hybrid role. Contribute to IT application support and develop your technical skills within a dynamic environment.

Join the Application Operations Support team at Sun Life as an Analyst student. This hybrid position emphasizes Java application development and requires strong problem-solving abilities. You will actively participate in user requests, incident management, and ensuring IT application reliability through innovative solutions.

Key Responsibilities: • Accept and analyze user requests for IT applications • Handle incidents following ITIL procedures • Monitor file transfer alerts and events • Ensure compliance with security protocols • Troubleshoot technical issues to maintain stability

Requirements: • Strong verbal and written communication abilities • Ability to multi-task and meet SLA requirements • Quick learner of new and existing applications • Must possess Reliability Status...
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