AWS Solution Architect for Contact Centers
B
Bell
📍 ahuntsic north, qc, Canada
Job Description
Become a pivotal AWS Solution Architect focusing on Amazon Connect at Bell. Utilize your expertise to transform contact centers with modern cloud solutions.
As a Senior Solution Architect, you will lead the design and implementation of Amazon Connect solutions for enterprise clients, ensuring impactful cloud transformations. This role encompasses multiple responsibilities, including high-level architectural guidance and managing integrations with third-party systems and AWS services. Your contributions will significantly enhance customer experience strategies and streamline operational workflows.
Key Responsibilities: • Create resilient architectures for Amazon Connect • Manage external project partners and their deliverables • Lead complex integrations and AI implementations • Design migration strategies for legacy systems • Serve as a technical point of contact and mentor
Requirements: • Over 7 years in IT solution architecture • 3+ years specializing in cl...
As a Senior Solution Architect, you will lead the design and implementation of Amazon Connect solutions for enterprise clients, ensuring impactful cloud transformations. This role encompasses multiple responsibilities, including high-level architectural guidance and managing integrations with third-party systems and AWS services. Your contributions will significantly enhance customer experience strategies and streamline operational workflows.
Key Responsibilities: • Create resilient architectures for Amazon Connect • Manage external project partners and their deliverables • Lead complex integrations and AI implementations • Design migration strategies for legacy systems • Serve as a technical point of contact and mentor
Requirements: • Over 7 years in IT solution architecture • 3+ years specializing in cl...