AWS Senior Customer Success Manager
A
Amazon Web Services (AWS)
📍 toronto, on, Canada
Job Description
Drive transformative outcomes for Canadian ISVs as a Senior Customer Success Manager at AWS Canada. Utilize your strategic skills to guide clients through cloud and AI journeys with impactful solutions.
In this senior role, you will manage a small portfolio of 1-5 strategic ISV clients. Your expertise in program management, stakeholder engagement, and systems thinking will help customers navigate their cloud and AI transformation effectively. This position emphasizes aligning clients' business goals with technology strategies to create long-term competitive advantages.
Key Responsibilities: • Own strategic ISV accounts and drive value realization • Facilitate Executive Briefing and roadmap-to-outcome sessions • Support AI and cloud maturity development for clients • Remove barriers to customer progress proactively • Lead workshops with ISV leadership to enhance strategic engagement
Requirements: • 5+ years leading technical programs successfully • 2+ years of...
In this senior role, you will manage a small portfolio of 1-5 strategic ISV clients. Your expertise in program management, stakeholder engagement, and systems thinking will help customers navigate their cloud and AI transformation effectively. This position emphasizes aligning clients' business goals with technology strategies to create long-term competitive advantages.
Key Responsibilities: • Own strategic ISV accounts and drive value realization • Facilitate Executive Briefing and roadmap-to-outcome sessions • Support AI and cloud maturity development for clients • Remove barriers to customer progress proactively • Lead workshops with ISV leadership to enhance strategic engagement
Requirements: • 5+ years leading technical programs successfully • 2+ years of...