Own and run the end-to-end IAM BAU operations, including user provisioning, modification, and deprovisioning, ensuring compliance with policies, standards, and SLAs
Support optimization and day-to-day operation of IAM, Microsoft PKI, and Privileged Access Management (PAM) solutions
Execute access reviews, certification campaigns, and privilege recertification activities to meet audit and regulatory requirements
Develop and maintain technical documentation, operating procedures, and process workflows
Collaborate with application, infrastructure, and security teams to troubleshoot IAM issues and support integrations
Participate in IAM transformation initiatives, including application onboarding, automation, and IGA programs
Support identity-related incidents including investigation, root cause analysis, and remediation