AVP, Client Service Engineering

A leading financial institution in Abu Dhabi is seeking an AVP Client Service Engineering. This role focuses on optimizing client service processes and driving automation initiatives. The ideal candidate will have strong analytical skills, experience in stakeholder engagement, and familiarity with change management frameworks. Responsibilities include redesigning client journeys, coordinating cross-functional teams, and reporting performance metrics to senior management. This position offers an opportunity to lead significant efficiency improvements while aligning initiatives with strategic objectives.
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