Automotive Technical Helpdesk Specialist

Are you passionate about automotive technology and Electrical Vehicles?

Do you enjoy solving complex technical problems and helping others succeed?

Are you ready to make a real impact in the automotive world?

We’re looking for a Technical Helpdesk Specialist to join our team of experts supporting retailers and independent workshops with diagnostic and repair guidance. This is your chance to be at the heart of automotive innovation, helping technicians deliver outstanding service to customers.

You will be responsible for the following:

• Provide technical support across various systems, focusing on diagnostics and root cause analysis
• Guide dealers through repair processes and ensure accurate case documentation
• Own cases from initiation to resolution or escalation, maintaining clear and professional communication
• Research technical documentation, manuals, and resolution ...