Automotive BDC Receptionist
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DePaula Chevrolet, Inc
📍 Albany, NY, United States
Job Description
Automotive BDC (Business Development Center) Receptionist - Full Time
DePaula Chevrolet is looking for a Receptionist for our Business Development Center. This receptionist is the first point of contact for customers, providing exceptional customer service while supporting the dealership's sales and service department. This entry-level position is ideal for individuals with strong communication and organizational skills who are looking to begin a career in the automotive industry with opportunities for advancement.
Responsibilities:
+ Answer and direct incoming telephone calls to the appropriate departments or team members.
+ Schedule and confirm sales and service appointments.
+ Make outbound calls to customers for appointment reminders, retention campaigns, follow-up , and customer satisfaction.
+ Take accurate messages and ensure timely delivery to appropriate personnel.
+ Maintain customer information and appointment re...
DePaula Chevrolet is looking for a Receptionist for our Business Development Center. This receptionist is the first point of contact for customers, providing exceptional customer service while supporting the dealership's sales and service department. This entry-level position is ideal for individuals with strong communication and organizational skills who are looking to begin a career in the automotive industry with opportunities for advancement.
Responsibilities:
+ Answer and direct incoming telephone calls to the appropriate departments or team members.
+ Schedule and confirm sales and service appointments.
+ Make outbound calls to customers for appointment reminders, retention campaigns, follow-up , and customer satisfaction.
+ Take accurate messages and ensure timely delivery to appropriate personnel.
+ Maintain customer information and appointment re...