Automation Strategy Specialist at Zapier

Zapier Inc.

📍 mississauga, peel region, Canada

Full-time Other-General

Job Description

Lead automation evolution as an Automation Strategy Specialist with Zapier. Assist enterprise customers in USA & Canada by driving AI-enhanced business transformations.
This multifaceted role emphasizes the orchestration of strategic initiatives, focusing on long-term customer success. Utilize your SaaS background and consulting acumen to guide clients through advanced automation practices. You'll create tailored frameworks while continuously uncovering value in collaborative partnerships.
Key Responsibilities:
• Shape enterprise customers' automation visions
• Implement scalable practices and governance structures
• Identify impactful automation use cases
• Collaborate with teams to maximize customer outcomes
• Build overarching frameworks for strategic execution
Requirements:
• Minimum of 5 years in SaaS consulting or customer success
• Exceptional communication and engagement skills
• Strong grounding in data interpretation and strategy
• Project ...
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