Automation & Service Improvement Lead

Probrand Limited in Birmingham is seeking a Managed Services Automation & Service Improvement Lead. This pivotal role involves streamlining service delivery, enhancing consistency, and driving automation in a growing managed services business.

The ideal candidate will have experience in IT operations, a track record of identifying service inefficiencies, and strong communication skills. Responsibilities include implementing practical improvements, collaborating cross-departmentally, and leading automation initiatives.

Join Probrand to shape operational excellence and enhance the customer experience.