ATM/ITM Operations Specialist

Burke & Herbert Bank

📍 Alexandria, Virginia, United States

Full Time Business Operations Specialists

Job Description

The ATM/ITM Operations Specialist is responsible for managing, maintaining, and optimizing the company's network of Automated Teller Machines (ATMs) and Interactive Teller Machines (ITMs). This includes overseeing daily operations, ensuring proper servicing and maintenance, managing vendor relationships, supporting branches and staff, and analyzing system performance for continuous improvement.
Essential Functions
 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Acts as the main point of contact for branch and digital teller staff, dispatching technicians,and coordinating Managed Services tickets to troubleshoot and repair ATMs and ITMs.
Coordinate the proper installation, servicing, and maintenance of the ATM/ITM fleet; provide technical support and manage vendor relationships.
Analyze performance metrics and prepare periodic reports for senior management on the utilization and...
        

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Job Details

Location Alexandria, Virginia

Job Type Full Time

Category Business Operations Specialists

Posted July 21, 2026

Deadline August 30, 2026