Job Description
Job DescriptionKey Responsibilities -1. Collections Management:- Initiate contact with customers via phone calls, emails, or letters to ensure timely payment of outstanding invoices.- Implement collection strategies and follow-up procedures to minimize delinquent accounts.- Negotiate payment arrangements and establish suitable payment plans with customers who are experiencing financial difficulties.- Monitor customer accounts and maintain accurate records of collection activities, including payment promises and disputes.2. Account Reconciliation:- Perform regular account reconciliations to ensure accurate tracking of outstanding balances.- Investigate and resolve discrepancies or disputes raised by customers related to their invoices or payments.- Collaborate with internal departments (e.G., sales, customer service, Shipment team ) to resolve any billing or delivery issues that may impact timely payment.3. Credit Assessment:- Evaluate creditworthiness of new and existing customers by a...