Associate Service Desk Analyst

At Motivus, we believe in unlocking human potential through innovative, cutting‑edge solutions. With over 1,600 team members across 5 countries, we provide a full spectrum of software and digital services. Our teams are dedicated to driving sustainability, pushing the boundaries of technology, and building the next generation of world‑class digital solutions that empower our clients and make a lasting impact. As part of our team, you'll work alongside forward‑thinking professionals committed to creating groundbreaking solutions that shape the future of the industry.

Position Overview

We are looking for an Associate Service Desk Analyst to support global users in a fast‑paced IT environment.

You will be the first point of contact for incidents and service requests, handling high volumes of tickets across multiple channels (phone, email, chat). The role involves troubleshooting basic technical issues, applying Knowledge Base solutions, and escalating to L2...