Job Description
Functional Knowledge & Skills:
Proven ability to write clear user stories, process flows, and technical documentation. Relevant Salesforce certifications. Functional knowledge on Salesforce Sales Cloud, Service Cloud, Salesforce reports and dashboard, Flow Automation, etc. Hands-on experience with Salesforce configuration, data management, and reporting. Strong analytical and problem-solving skills with a focus on data integrity. High attention to detail when scoping projects and managing data schemas. Job Responsibilities:
Business Analysis & Requirements Gathering: Work closely with business stakeholders to understand business processes, challenges, and objectives. Conduct workshops, interviews, and requirement-gathering sessions. Document business requirements, functional requirements, user stories, and acceptance criteria. Analyze current-state and...