Associate-Policy Owner Services (1 year contract)

AIA

📍 Cyberjaya, Selangor, Malaysia

Full time Business Operations Specialists

Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you? Then read on.

About the Role

Process authorized policy servicing related transactions within the required benchmarks

Key Responsibilities:

  • Process insurance new business, renewals, and change request from individual or group policy holder as per stipulated benchmark and requirements.

  • Process all incoming requests within the service standard and ensure all processes are done prudently and in accordance to all regulatory and corporate requirements.

  • Performing day to day transactions and ensuring delivery quality in terms of accuracy, completeness, and timeliness on daily basis.

  • Ensure meeting personal quality, productivity, turnaround time, and attendance benchmark.

  • Performs other responsibilities and duties periodically assigned by supervisor in order to...

  • Apply for this Position