Job Description
UPMC is looking for a PC Consultant Associate to join their team. This will be a fully ON-SITE role with required on-call coverage scheduled on a rotating basis.
Purpose:
Under the direction of management and more senior members of the team, the PC Consultant Associate will provide day to day support for the UPMC community end user computing devices. This support could include hardware, application, and data communications troubleshooting.
Responsibilities:
+ Actively participate in technical mentorship by intermediate and senior level team members.
+ Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary.
+ Provide second level support for problem requests escalated by the ISD Help Desk and coordinates with UPMC...
Purpose:
Under the direction of management and more senior members of the team, the PC Consultant Associate will provide day to day support for the UPMC community end user computing devices. This support could include hardware, application, and data communications troubleshooting.
Responsibilities:
+ Actively participate in technical mentorship by intermediate and senior level team members.
+ Successfully completes projects, tasks, and initiatives by embracing a team-first approach. Works in collaboration with team and offers feedback, where appropriate, to complete individual and group efforts. Shows the ability to adjust and be flexible to change by adapting approach when necessary.
+ Provide second level support for problem requests escalated by the ISD Help Desk and coordinates with UPMC...