Associate Inside Sales Representative

YOU

As an Associate Inside Sales Representative, you will assist the Inside Sales department by data entering all email and faxed orders onto the computer, then communicating with the customer on product availability and providing order confirmation. You will be responsible for servicing the customer by handling all types of customer problems and requests as well as processing orders. You will be training on our products to answer customer questions as well.

WHAT YOU’LL BE DOING (% of Time)

Handle customer inquiries and requests: Process orders, answer inquiries, and help solve issues that are received via phone or email. Compile and sort emails and digital orders according to priority. Review orders for any deficiencies prior to entry; resolve discrepancies by using standard procedure or returning incomplete orders to team leader for resolution. Verify customer information is correct. Input customer sales order by inputting alphabetic and numeric in...