Associate Director - Last Mile (Central Operations)

Role - Associate Director - Last Mile

No lengthy intro here, let’s get straight to the details, Zepto speed.

● Own the P&L for the Last Mile function, driving business performance, profitability, and

operational excellence.

● Lead strategic initiatives to improve rider acquisition, sourcing efficiency, and overall Last

Mile performance across regions.

● Drive and scale BTL (Below-the-Line) acquisition programs to build a sustainable and

cost-effective rider supply pipeline.

● Own and optimize the referral program by identifying growth opportunities, improving

conversion, and maximizing ROI.

● Partner with Regional Sourcing Managers to drive execution, monitor performance, and

ensure sourcing targets are consistently achieved.

● Analyze business metrics, financials, and operational data to identify trends, uncover

opportunities, and drive data-backed decisions. <...