Associate Consultant - IT (Desktop Engineer)

Black Box

📍 Bengaluru, Karnataka, India

Full time Computer Occupations

Job Description

Job Responsibilities:
Configure, test, and deploy hardware and software to users both locally and remotely.
Diagnose and resolves problems related to the operation of PCs on the network.
Troubleshoot and repair break/fix issues.
Configure, troubleshoot and support Video Conferencing systems used for corporate broadcasts.
Provide solutions to user issues by identifying problems, researching answers, and helping to implement.
Train users in basic problem resolution and understanding of how to make efficient use of their PCs.
Respond to user requests and service issues in a timely and professional manner.
Provide support via phone using remote support software.
Create, monitor, update, and close tickets using Service Now ticketing system.
Adhere to Black Box corporate, technology and security policies at all times while performing daily functions.
Remain current on technical and ope...
        

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Job Details

Location Bengaluru, Karnataka

Job Type Full time

Category Computer Occupations

Posted June 13, 2026

Deadline July 23, 2026