Job Description
Customer Experience Associate
Location: Okotoks, Alberta, Canada
Hours: 15
Sector: Services bancaires personnels et commerciaux
Salary: $22.50 - $28.33 CAD
Description: Provide excellent customer experience by processing financial transactions, recommending banking solutions, and maintaining a positive and inclusive environment for customers and coworkers.
Responsibilities
- Process financial transactions such as deposits, withdrawals, and bill payments in accordance with operating procedures and regulatory requirements.
- Assess customer needs and recommend tailored banking solutions.
- Respond to and resolve customer concerns using standard procedures, escalating non-standard issues when necessary.
- Achieve sales targets by promoting banking solutions and completing business processes accurately and promptly.
- Explain banking products and processes to customers in a clear, friendly...