Job Description
Location: GTA West, Ontario
Company: Mattamy Homes Canada
Department: Warranty Department, GTA Homebuilding
Employment Type: Full-Time
Reports to: Warranty Service Manager
Job Summary
Reporting to the Warranty Service Manager, the Assistant Warranty Manager at Mattamy Homes is responsible for assisting with the day-to-day operations of warranty service and homeowner service requests as part of achieving the mission to provide The Best Homeowner Experience.
What you’ll do
- Provide guidance, feedback and coaching to the Warranty team together with the Warranty Service Manager, ensuring the best homeowner experience
- Directly resolve escalations and oversee complex and challenging situations, collaborating with the Warranty Service Manager, as needed
- Assist in management of all Tarion/service requests
- Assist in monitoring, ordering and ensuring proper sto...