Assistant Vice President, Next Best Experience and Member Experience Strategy
U
USAA
📍 San Antonio, TX, United States
Job Description
**Why USAA?**
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
**The Opportunity**
Lead USAA's Next Best Experience strategy, defining how millions of members engage through personalized, context-aware experiences across channels, products, and journeys.
As Assistant Vice President, Next Best Experience and Member Experience Strategy, this role is responsible for esta...
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
**The Opportunity**
Lead USAA's Next Best Experience strategy, defining how millions of members engage through personalized, context-aware experiences across channels, products, and journeys.
As Assistant Vice President, Next Best Experience and Member Experience Strategy, this role is responsible for esta...