Assistant Team Leader

Dollarama

📍 kitchener, region of waterloo, Canada

Full-time Other-General

Job Description

The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well‑organized and efficient store environment.

Daily Tasks (but not limited to)

  • Assisting the management team in managing store operations and staff.
  • Boxing and unboxing daily shipments.
  • Stocking daily products on shelves.
  • Climbing ladders to reach all areas of the store.
  • Providing good customer service and resolving customer issues.
  • Ensuring store safety and cleanliness standards are maintained.
  • Performing cash management, store opening and closing duties as needed.
  • Following up on assigned tasks.
  • Conducting manager‑on‑duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.

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