Assistant Store Manager - East

Key Responsibilities

• Drive store performance to achieve and exceed sales targets.

• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

• Ensure consistent implementation of merchandising and marketing standards.

• Attract and retain a strong and loyal customer base.

• Oversee inventory controls and ensure effective stock management.

• Monitor store performance in line with stock availability and customer demand.

• Ensure exceptional customer experiences that exceed expectations.

• Review and act on Mystery Shopper reports and customer feedback.

• Resolve product and service‑related complaints quickly and effectively.

• Lead by example in reinforcing a customer‑first culture among staff.

• Train, develop and motivate staff to reach full potential.

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