Job Description
JOB SUMMARY:
As an Assistant Store Leader, you will assist the Store Leader with store operations and the implementation of our company’s Servant Leadership. You’ll learn about 7-Eleven’s Retailer Initiative strategy and be trained on our Retail Information System inventory management and ordering technology. You’ll also assist with managing the store staff – coaching, training, feedback, and scheduling – after completion of the required training and certifications.
KEY DUTIES AND RESPONSIBILITIES:
As an Assistant Store Leader, you will assist the Store Leader with store operations and the implementation of our company’s Servant Leadership. You’ll learn about 7-Eleven’s Retailer Initiative strategy and be trained on our Retail Information System inventory management and ordering technology. You’ll also assist with managing the store staff – coaching, training, feedback, and scheduling – after completion of the required training and certifications.
KEY DUTIES AND RESPONSIBILITIES:
- Ensure prompt, efficient, and courteous guest service for yourself and the store employees.
- Maintain positive employee relations and morale by supervising employees and ensuring that Company policies and procedures are being followed and maintained.
- Handles escalated customer concerns and emergencies in the absence of the Store Leader.
- Seeks appropriate resolution for th...