Assistant Manager, Policy Services

Prudential plc

📍 Hong Kong, Hong Kong, Hong Kong

Full time Operations Specialties Managers

Job Description

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Job Responsibilities:
Lead the daily operations of Financial Team, including financial and billing-related policy servicing transactions, while fostering a strong customer-centric and service-oriented culture.
Ensure accurate and timely processing of policy servicing requests in compliance with company policies, operational procedures, regulatory requirements, and established service level agreements (SLAs).
Handle and resolve complex policy servicing cases and special requests from distrib...
        

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Job Details

Location Hong Kong, Hong Kong

Job Type Full time

Category Operations Specialties Managers

Posted July 17, 2026

Deadline August 26, 2026