Job Description
Assistant Manager – Store Operations Manager
What You’ll Do
Customer Service
- Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
- Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customers.
- Provide exceptional omni‑channel experience by offering in‑store eCommerce sales and fulfilling eCommerce orders within defined service levels.
- Support the customer experience through timely processing and movement of inventory to the sales floor.
Operations
- Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
- Manage scheduling and follow up of execution on shipping/receiving, eCommerce fulfillment operations, cash management, and...