Assistant Manager Member Services in Kelowna

Coast Capital Savings

📍 kelowna, regional district of central okanagan, Canada

Full-time Other

Job Description

Lead Coast Capital's Member Services as an Assistant Manager in Kelowna. Shape customer experiences, train teams, and drive banking excellence in this full-time role.

At Coast Capital, we seek a dynamic leader to manage a top-performing team of Member Service Representatives. This full-time opportunity requires a minimum of four years in banking or credit unions and focuses on coaching, exceeding customer expectations, and effective cash management. Your leadership will directly impact sales growth and team development.

Key Responsibilities:
• Coordinate team goals with the Manager, Member Services
• Train and coach team members on sales techniques
• Ensure exceptional service for banking needs
• Manage cash processes and security standards
• Celebrate team successes and career growth

Requirements:
• Minimum four years in a leadership role in banking
• Diploma or degree in Business Administration or Econom...
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