Job Description
COMPANY PROFILE: The company has been in the industry for 18 years and offers a wide range of BPO services including Customer Service Outsourcing, IT Service Desk Operations, Finance and Accounting, Human Resources Outsourcing, Legal Process Outsourcing, Sales and Fulfillment, and Business Transformation Services. The organization operates state‑of‑the‑art infrastructure and 24/7 support from prime business locations in Manila.
Job Details
- Position: Assistant Manager
- Industry: BPO Company
- Work Location: BGC Taguig
- Work Schedule: Shifting schedule
- Salary: Php64,000 – Php74,000
- Work Setup: Work on site
Responsibilities
- Ensure the smooth and efficient functioning of daily tasks and processes within the BPO environment.
- Provide coaching and share knowledge with agents and team leads.
- Ensure adherence to company policies, procedures, and industry regulations. <...