Job Description
Assistant Manager, Retail Operations
As the Assistant Manager, you will play a key role in supporting day-to-day operations while driving an exceptional customer and employee experience. You will be the face of the Service Centre, setting the tone for service excellence, team culture, and operational execution.
You are the face of the brand , the leader of your team , and the driver of customer experience and sales performance —all while living our core values of being Driven, Collaborative, Genuine, and Caring .
What You’ll Do
- Lead as the face of the Service Centre, delivering exceptional, care-driven customer experiences.
- Coach and support the team in identifying customer needs and applying value-based selling to reach business goals.
- Build and sustain a customer-first culture for both internal and external stakeholders.
- Champion local marketing an...