Job Description
Key Responsibilities:
• Lead and manage a B2C / Telesales team to achieve daily, weekly, and monthly targets
• Monitor team performance, conduct coaching sessions, and drive productivity
• Implement sales strategies to improve conversions and revenue
• Track KPIs, maintain MIS reports, and ensure process adherence
• Drive team motivation, handle escalations, and maintain quality standards
• Collaborate with cross-functional teams for smoother operations and process improvements
Requirements:
• Minimum 6 years of experience in B2C Sales / Telesales
• Proven team handling experience (TL/AM level preferred)
• Strong communication, analytical thinking, and leadership skills
• Ability to work in a fast-paced, target-driven environment
• Immediate joiners or candidates with 15 days notice period will be prioritized
Interested candidates can share their...