Assistant Manager, Group Hospitality (HOSPITAL) #HZO

Location: Queenstown

• Manage assigned Group Hospitality portfolio (Housekeeping, Waste Management, Pest Control, Landscaping, Linen & Laundry, Portering Services).
• Drive vendor performance to achieve contractual KPIs, service standards, and stakeholder expectations.
• Ensure compliance with organisational policies, regulatory requirements, audit standards, and workplace safety regulations.
• Monitor service quality and implement improvements to enhance operational effectiveness and user experience.
• Partner stakeholders and service providers to resolve issues, address service gaps, and support operational needs.
• Oversee contract governance, performance reporting, and documentation to ensure accountability and audit readiness.
• Support budgeting, procurement, and financial management to optimise resource utilisation and value for money.
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