Assistant Manager – Front Office (Overnight)

Salary Pay: $63,000.00-$68,000.00

The Encore Boston Harbor Front Office Assistant Manager is responsible for the daily operations of the Suite and Resort Front Office which includes but is not limited to: Guest Arrivals/Departures, Guest Folio Review/Service, Front Desk Call Center, Night Audit, and Group Arrivals/Departures.  VIP Arrivals/Departures, Private Access Operations, Guest Relations Operations, Casino Revisions Review, and VIP Lounge Operations.  This position will manage the financial performance, daily operation, guest satisfaction, and employee satisfaction as it relates to this operation. In order to maintain the highest level of service standards at Encore Boston Harbor, the manager should be knowledgeable of all job responsibilities of each position within the department.   Responsibilities include, but are not limited to: the management of the department st...