Assistant Manager for Customer Operations
D
Dormont Manufacturing Co
📍 hearst, on, Canada
Job Description
Join Mark's as an Assistant Manager, focusing on customer service excellence and operational efficiency. Drive your team's performance and ensure an outstanding omni-channel shopping experience.
In the role of Assistant Manager, you will lead and coach your team to deliver superior customer service while managing B2B operations and order fulfillment. Your organizational skills will help maintain compliance with all operational policies, and you will play a key role in creating a motivating environment that values diversity and inclusion. Your leadership will directly impact inventory management and customer satisfaction.
Key Responsibilities:
• Coach and mentor team in service delivery
• Oversee B2B operations and inventory movement
• Implement all operating procedures and processes
• Prepare and execute annual inventory plans
• Maintain store operations in manager's absence
Requirements:
• 3-5 years of retail experience needed
• Proven coaching and traini...
In the role of Assistant Manager, you will lead and coach your team to deliver superior customer service while managing B2B operations and order fulfillment. Your organizational skills will help maintain compliance with all operational policies, and you will play a key role in creating a motivating environment that values diversity and inclusion. Your leadership will directly impact inventory management and customer satisfaction.
Key Responsibilities:
• Coach and mentor team in service delivery
• Oversee B2B operations and inventory movement
• Implement all operating procedures and processes
• Prepare and execute annual inventory plans
• Maintain store operations in manager's absence
Requirements:
• 3-5 years of retail experience needed
• Proven coaching and traini...